Vietnam Top Travel
Address : Lane 95 Hang Bong street - Hoan Kiem - Hanoi city, Vietnam
Phone number : +84 913 822 278 | Hotline: : +84976467417
Website : www.vietnamtoptravel.com
1. Amendments Policy
Any changes/amendments to an existing booking shall be considered as a cancellation and a new booking shall be made. Penalty charges shall apply accordingly, based on the charge for each canceled cabin as per the following percentages:
| Amendments dates | From 1 - 3 cabins | From 4 – 10 cabins | More than 11 cabins & charter |
| More than 30 days prior to the check-in date | 0% | 0% | upon request |
| From 29 to 15 days priors to the check-in date | 0% | 25% | |
| From 14 to 4 days priors to the check-in date | 50% | 50% | |
| Less than 7 days priors to the check-in date | 100% | 100% |
2. Cancellation Policy due to Force Majeure:
In case of circumstances beyond the normal control of the Parties, such as war, civil or political unrest, strikes, catastrophes, storms, government restriction, epidemics, and other events according to the laws of Vietnam or disruption to fuel supplies for the vessel, the cruise must be canceled. If a cruise is canceled because of the above force situations, then the booking will be reserved within 6 months from the announcement date.
3. Cancellation due to bad weather:
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
2 days 1 night
* Day 1: Hanoi - Tuan Chau Port - Lan Ha Bay - Ao Ech (Frog Lagoon)
Morning
From 08:00 to 08:30, travelers will be picked up from the hotel in Hanoi Old Quarter(If you book it) for a smooth transfer to Halong Bay.
You will check in at Vietstar Cruises Center (Lot 20b), Tuan Chau International Port, around 11:30 - 11:45. Upon arrival, our friendly staff will warmly welcome you at the Vietstar Cruises Center, guiding you through a smooth check-in process in the waiting lounge.
Then, enjoy a short, scenic transfer by tender boat to Lyra Grandeur, giving you the first glimpses of the mesmerizing limestone karsts of Halong Bay.
As you step onboard, the Cruise Manager and crew will greet you with a welcome drink, followed by a brief introduction about the cruise, itinerary, and safety guidelines.
Afternoon
Savor a sumptuous fusion lunch at the Harmony of the Sea Restaurant while the cruise sails toward the serene Lan Ha Bay. You can enjoy the breathtaking views of limestone formations and emerald waters from the restaurant’s panoramic windows.
The cruise will anchor at Frog Lagoon, and you will experience an exciting array of water activities at the Infinity Oasis Pool & Jacuzzi.
For thrill-seekers, take on the Inflatable Water Slide, or opt for a refreshing swim in the crystal-clear waters of Lan Ha Bay. Alternatively, unwind in the Nordic-style sauna, embracing pure relaxation amidst nature.
After that, you can step inside the ship’s wheelhouse, meet the captain, and capture a memorable moment wearing the captain’s hat.
As the sun sets over Lan Ha Bay, relax at the Spirit of the Sea Lounge and the Ocean Sky Sundeck, enjoying the Happy Hour special (Buy 2, Get 1 Free) with handcrafted cocktails and freshly prepared snacks.
Next, join a fun-filled cooking demonstration where the chef will teach you how to prepare traditional Vietnamese delicacies, offering an immersive culinary experience.
Evening
Relish a delightful fusion dinner, expertly curated with a mix of Vietnamese and international cuisine at Harmony of the Sea Restaurant, all while witnessing the bay’s magical nighttime scenery.
After that, you can enjoy your nighttime by watching a movie at Spirit of the Sea Lounge with popcorn in hand. Try karaoke and singing with family and friends at Sea Melody Theatre.
You can also engage in exciting games at the Entertainment Room, or try your luck catching squid under the starlit sky. Or, just simply relax on your cabin’s private balcony to enjoy the peaceful bay views before bedtime.
* Day 2: Dark & Bright Cave - Tuan Chau Port - Hanoi
Morning
Embrace the tranquility of the bay with a revitalizing Tai Chi session at Ocean Sky Sundeck, welcoming the new day as the sun rises over the karst mountains.
Start your morning with a healthy, light breakfast at Harmony of the Sea Restaurant, featuring pastries, fresh fruit, and Vietnamese coffee or tea.
Explore the stunning Dark & Bright Cave on a traditional bamboo rowing boat or by kayak. As you glide through the angled passageway, admire the breathtaking limestone cliffs, serene waters, and lush greenery.
After your morning excursion, head back to the Lyra Grandeur to freshen up, pack your belongings, and check out of your cabin around 09:00 - 09:30.
Enjoy a brunch onboard at Harmony of the Sea Restaurant as the cruise makes its way back to Tuan Chau International Port, giving you one last chance to soak in the majestic views of Halong Bay.
At 10:30 - 11:00, say goodbye to Lyra Grandeur as the cruise disembarks at Tuan Chau Port, bringing home unforgettable memories of your luxury voyage through Lan Ha Bay.
Afternoon
Upon arrival at the port, you will be transferred to your hotel in Hanoi (book in the next step for an additional fee), arriving around 14:00 - 14:30.
Address
Phone number
Hotline:
Website
Lane 95 Hang Bong street - Hoan Kiem - Hanoi city, Vietnam
+84 913 822 278
+84976467417
www.vietnamtoptravel.com